Effective Date: July 15, 2025
Company Name: TrueMarcoms
Website: truemarcoms.com
Contact:info@truemarcoms.com
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1. Introduction
By purchasing, downloading, or using any digital product from TrueMarcoms, you agree to the following Terms & Conditions. These terms apply to all site visitors, customers, and users of the site. Please read them carefully.
2. Digital Products
TrueMarcoms offers digital assets such as templates, stock images, printable designs, and code-based templates (e.g. HTML/CSS). These are non-physical goods and delivered via digital download.
3. License & Usage Rights
All digital products are sold under a non-exclusive, non-transferable license. You may:
Use the product for personal or commercial use (as specified in the product description).
Modify the templates to suit your needs.
You may not:
Resell, redistribute, sublicense, or share the files in any form.
Claim ownership of the original design or sell unaltered versions.
Use the products in a way that infringes upon copyright or trademark laws.
4. Delivery
Upon successful payment, you will receive a link to download your files. If you experience any issues, please contact us at [Insert Support Email].
5. Returns & Refunds
Due to the intangible nature of digital products, we do not offer returns once the product is downloaded.
However, refunds may be granted in the following cases:
The product is materially different from the description.
There is a critical technical issue we cannot resolve.
You made an accidental duplicate purchase.
Refunds are issued at our sole discretion.
6. Personalization Requests
Some products may be eligible for customization. If interested, contact us with your request. We evaluate each request based on availability and complexity. Additional fees and extended delivery timelines may apply.
7. Intellectual Property
All content sold or displayed by TrueMarcoms remains the intellectual property of TrueMarcoms or its respective creators. Unauthorized use or reproduction is strictly prohibited.
8. Support & Help Files
Most templates include a basic help file. For product-specific issues not resolved by the help file, you may contact us. We do not offer software training or technical support for Adobe or third-party tools—please refer to their official documentation.
9. Changes to Terms
TrueMarcoms reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the site and our products after any change constitutes acceptance of the new terms.
10. Governing Law
These Terms are governed by the laws of [Insert Country], and any disputes shall be subject to the exclusive jurisdiction of its courts.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
info@truemarcoms.com
TrueMarcoms is a marketing agency and independent creative studio offering high-quality, editable templates and custom services in branding, web design, and visual communication. We focus on delivering clean, impactful results with attention to detail and creativity.
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36, Heliopolis Gardens El-Moltaqa,
Autostorad Road, Sheraton, Heliopolis
Cairo Governorate 11799, Egypt.
+201112078933
info@truemarcoms.com
2025 trueMarcoms. All Rights Reserved